Titan Scholar – Privacy Policy (2025 Updated Version)

Last Updated: 20/11/2025

Titan Scholar (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you access our website, purchase courses, join webinars, or interact with our services.

1. Information We Collect

We collect information in the following ways:

A. Information You Provide Directly

• Name

• Email address

• Phone number

• Country/City

• Payment information (handled securely by Razorpay/Stripe/PayPal; we do not store card details)

• Login details for Titan Scholar student portal

• Support requests (messages, emails, chat history)

B. Automatically Collected Data

• IP address

• Device type (mobile/desktop)

• Browser type

• Cookies and tracking pixels

• Pages visited, time spent, and actions taken on our website

• Referring website or ad source

C. Additional Information

• Attendance in masterclasses / live sessions

• Test scores you voluntarily submit

• Preferences (course interests, study goals)

2. How We Use Your Information

We use your data to deliver and improve our services:

A. Service Delivery

• Provide access to courses, masterclasses, recordings & eBooks

• Send login credentials and reminders

• Track your course progress

B. Communication

• Send updates, offers, newsletters

• Notify you about class schedules and changes

• Respond to your queries and support tickets

C. Personalization

• Recommend courses based on your goals

• Improve website usability and content relevance

D. Legal & Security Purposes

• Prevent fraud

• Validate payments

• Maintain backups & logs

3. How We Share Your Information

We do NOT sell your personal information.

We only share data with trusted partners who help us operate:

A. Payment Gateways

• Razorpay

• Stripe / PayPal (if used)
  (They process payments securely; we do not store card/bank info.)

B. Email & Messaging Tools

• Mailchimp / SendGrid / Zoho Mail / WhatsApp software
  (To send important class updates, study materials.)

C. Analytics & Tracking

• Google Analytics

• Meta Pixel

• Hotjar (optional)

These tools help us understand website performance and user behavior.

D. Legal Compliance

We may share information if required:

• By law

• To protect Titan Scholar

• To prevent fraud or misuse

4. Cookies & Tracking Technology

We use cookies to:

• Improve website functionality

• Remember your preferences

• Provide personalized content

• Show relevant ads on Facebook, Instagram, and Google

You can disable cookies in your browser settings anytime.

5. Data Security

We take strong measures to protect your data:

• Encrypted SSL website

• Secure student portal

• Limited access to internal staff

• Regular security audits

Although no system is 100% secure, we follow industry-standard protections.

6. Your Rights (For All Users)

You can request:

• A copy of your data

• Correction of inaccurate information

• Deletion of your data

• Opt-out from marketing emails

To request changes, contact us at:
📧support@titanscholar.com

7. Children’s Privacy

Titan Scholar does not knowingly collect data from individuals under 16 years of age. If you believe a minor has shared information, contact us to remove it.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will be revised accordingly.

10. Contact Us

For any questions about this Privacy Policy:
📧 Email: support@titanscholar.com
🌐 Website: www.titanscholar.com
📍 Office: Regus – Heathrow, Stockley Park, The Square, UB11 1FW